Sigma Completions — Terms of Use

Draft v0.2 · 29 September 2026

Sigma Completions is a commissioning and completions management platform (the "Service") provided by Equinox Project Services Pty Ltd, ABN 48 681 574 578, of Western Australia ("Equinox", "we" or "us"). These Terms of Use sit alongside — and don't replace — whatever commercial agreement your employer or engaging organisation (the "Subscriber") has separately signed with us for access to the Service. If you've been given a login by a Subscriber, using that login means you accept these Terms.

1. Who these Terms cover

These Terms bind every individual ("User") who logs into the Service under a Subscriber's account — typically an employee or subcontractor of the Subscriber working on a commissioning or completions project. They don't create any direct payment relationship between you and Equinox: fees, invoicing and contract terms between Equinox and the Subscriber are handled entirely under the separate agreement with the Subscriber, not here.

2. What you're allowed to do

While your access is active, you may use the Service to record, review and sign off inspection and test records, manage punch items, raise certificates, and otherwise carry out the completions work your Subscriber has authorised you for — nothing more. You may not share your login with anyone else, use the Service to build a competing product, strip out or resell any part of it, or try to get around any technical limit we've put in place (rate limits, storage caps, feature gating and the like).

3. Keeping your account secure

You're responsible for anything done under your login. Use a password you don't reuse elsewhere, don't write it down somewhere others can find it, and tell us straight away at support@sigmaccms.com.au if you think your account's been compromised. We may lock an account on reasonable suspicion of unauthorised use while we sort out what happened.

4. Data you put into the Service

Whatever you upload or enter — checksheet answers, photos, punch descriptions, uploaded documents and so on — stays owned by you or your Subscriber. By putting it into the Service you're giving us permission to store it, back it up, and show it back to authorised users of the same project, purely so the Service can do its job. We don't claim ownership of it and won't use it for anything else.

You're responsible for making sure you actually have the right to upload what you upload, and that doing so doesn't breach anyone else's confidentiality, privacy or intellectual property.

5. Things we ask you not to do

• Use the Service for anything unlawful, or to harass, defame or mislead anyone.
• Upload malware, or try to probe, scan or stress-test our systems without our written sign-off first.
• Access data outside what your Subscriber has actually authorised you to see.
• Interfere with the Service's normal operation for other users.

We can investigate anything that looks like a breach of this section, and may involve your Subscriber in doing so.

6. Our side of the bargain

We'll make reasonable efforts to keep the Service available and working as described, but we don't promise it'll never go down — maintenance, updates and things outside our control can affect availability from time to time. Any formal uptime or support commitments live in the Subscriber's own agreement with us, not in these Terms.

7. Who owns what

The Service itself — its code, design, templates and everything else we've built — belongs to Equinox. Using it doesn't hand you or your Subscriber any ownership of it. If you send us feedback or suggestions, we're free to use them without owing you anything for it.

8. If something goes wrong

Neither side is liable to the other for indirect losses — lost profits, lost opportunities, that sort of thing — arising from use of the Service. Where the law lets us limit our liability for a specific breach, our total liability to any one User is capped at AUD$100. This cap doesn't apply to anything that can't legally be excluded, including your rights under the Australian Consumer Law, or to loss caused by fraud or deliberate misconduct on our part.

Engineering content of forms. Equinox builds a project's check sheets, certificates and other forms from the information the client provides, and the client's responsible engineering company approves each form before it is used (Form Library Approval). Responsibility for the engineering content of an approved form — what is checked, tested and accepted, and to what standard — rests with the approving company, not with Equinox. Where Equinox records an approval on the client's behalf, it does so only on the client's written approval, which is kept with the record.

9. Suspending or ending access

We can suspend or end a User's access if we reasonably believe these Terms have been breached, if the Subscriber's own subscription lapses or is cancelled, if the Subscriber tells us to remove that User, or where we think continued access poses a real security or legal risk. Where it's practical to do so, we'll give notice and a chance to fix a fixable problem first.

10. Changes to these Terms

We may update these Terms occasionally — to reflect a new feature, a legal requirement, or just to tidy up the wording. We'll let you know through the Service or by email before a meaningful change takes effect. Carrying on using the Service after that point means you've accepted the update.

11. Legal odds and ends

These Terms are governed by the laws of Western Australia, and both sides accept the jurisdiction of its courts. Notices to us can be sent to WA 6021 or to support@sigmaccms.com.au (sigmaccms.com.au). Nothing here overrides any non-excludable right you have under Australian law, including the Australian Consumer Law.

By logging in and using Sigma Completions, you confirm you've read and accepted these Terms.